The challenge. Daniel was promoted to lead a team of nine and started dreading Mondays. Feedback sessions left him shaky, and he was working weekends to prove he deserved the role.
The approach. Ten sessions of work-focused coaching built a new leadership toolkit: preparing for hard conversations in writing, delegating with clear outcomes, and separating his worth from any single quarter's numbers.
The outcome. Daniel's team engagement scores rose that year, and he took his first real two-week holiday in a decade. He still keeps our one-page pre-meeting planner on his desk.